Sales Policy

Effective Date: January 4, 2025

At Supremerapic, we are committed to providing a seamless and enjoyable shopping experience. Our Sales Policy outlines the terms and conditions that govern your purchase of products from our store, both online and in-person. Please review the following details before making a purchase.

1. Product Information and Availability

We make every effort to ensure that product descriptions, prices, and images on our website are accurate. However, due to factors such as website updates, product availability, and slight variations in color or size, we cannot guarantee that the product details on our site will always be 100% accurate.

  • Product Availability: All items are subject to availability. If an item is out of stock or unavailable, we will notify you as soon as possible.
  • Pricing: We reserve the right to modify product prices without prior notice. If there is a pricing error in your order, we will notify you and provide the option to either cancel the order or proceed at the corrected price.

2. Order Placement and Acceptance

  • Placing an Order: You can place an order for products through our website or in-store. Once your order is placed, you will receive an order confirmation via email.
  • Order Confirmation: A confirmation email simply means that we’ve received your order, but does not guarantee acceptance or shipment. We reserve the right to accept or decline any order for reasons such as availability, fraud prevention, or other concerns.
  • Payment Authorization: By submitting your order, you authorize us to charge the total amount to your chosen payment method. Orders are processed once payment is authorized and verified.

3. Payment Methods

We accept the following forms of payment:

  • Major credit cards (Visa, MasterCard, American Express, Discover)
  • Debit cards
  • PayPal
  • Other secure payment methods available at checkout

4. Sales Tax

Sales tax is applied to orders in accordance with applicable laws in your state. The applicable tax rate will be calculated at checkout and added to the total price of your order.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping methods, including standard and expedited shipping. Shipping costs will be calculated based on your location and chosen shipping method at checkout.
  • Processing Time: All orders are processed within 1-2 business days. Please allow additional time for order processing during peak holiday seasons.
  • Delivery Time: Delivery times vary depending on the shipping method and destination. Delivery estimates will be provided at checkout, and tracking information will be emailed once your order ships.
  • Shipping Restrictions: We currently only ship to addresses within the United States.
  • Shipping Charges: Shipping charges are calculated at checkout and are based on the size, weight, and destination of your order.

6. Order Cancellations

Once an order is confirmed and payment is processed, it is generally final. However, if you wish to cancel your order before it ships, please contact us as soon as possible at info@supremerapic.net or call (352) 799-8781. We will make every effort to accommodate your request, but cancellations are not guaranteed once processing has begun.

7. Discounts and Promotions

  • Promo Codes: If you have a promo code or discount coupon, you must apply it during checkout. Promo codes cannot be applied after the order has been placed.
  • Sales: Prices during sales or promotions are limited-time offers and are subject to change. Sale prices are valid for the duration of the promotion and cannot be combined with other offers unless specified.
  • Exclusions: Certain items or categories may be excluded from promotions, as outlined in the terms of the specific offer.

8. Return and Refund Policy

For detailed information on how to return items and the conditions under which we offer refunds, please refer to our Return Policy. Returns and exchanges are generally accepted within 30 days of purchase, subject to product conditions and exclusions.

9. Customer Responsibility

  • Accuracy of Information: You are responsible for providing accurate and up-to-date information, including shipping and billing details.
  • Delivery Issues: If your order is lost or damaged during shipping, please contact us immediately for assistance. We are not responsible for items marked as delivered or delayed due to carrier issues.

10. Changes to Sales Policy

Supremerapic reserves the right to modify or update this Sales Policy at any time without notice. All changes will be posted on this page with an updated “Effective Date.” Please review this policy regularly to stay informed about any updates.

11. Contact Information

If you have any questions regarding our Sales Policy or need assistance with your order, please contact us:

  • Email: info@supremerapic.net
  • Phone: (352) 799-8781
  • Store Address: 1151 Anderson Snow Rd, Spring Hill, FL 34609