Payment Policy
Effective Date: January 4, 2025
At Supremerapic, we strive to provide a secure and convenient payment process for our customers. This Payment Policy outlines the methods of payment we accept, the security measures we use, and other important details related to completing your purchase.
1. Accepted Payment Methods
We accept a variety of payment methods to accommodate your preferences, including:
- Credit and Debit Cards: We accept Visa, MasterCard, American Express, and Discover.
- PayPal: You can securely complete your purchase through PayPal, a trusted online payment system.
- Apple Pay & Google Pay: For customers who prefer to pay with mobile devices, we support Apple Pay and Google Pay.
- Gift Cards: Supremerapic offers gift cards that can be used to purchase products from our website. Gift cards can be redeemed at checkout.
Please note that we do not accept cash, checks, or money orders.
2. Payment Security
At Supremerapic, we prioritize the security of your personal and financial information. Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive data, including credit card and payment details, during the checkout process. This ensures that your payment information is kept safe and private. Additionally, we comply with the Payment Card Industry Data Security Standards (PCI DSS), which provide a framework for securing payment transactions.
We do not store your payment information on our servers. All payment processing is handled by secure third-party payment gateways, such as PayPal, Stripe, and Apple Pay. These services follow strict security protocols to protect your financial data.
3. Order Authorization and Processing
Once you submit your payment details, we will authorize and process the payment to confirm your order. The authorization process ensures that your payment method is valid and that the transaction can be completed. Once authorized, we will begin processing your order, including picking, packing, and shipping.
In some cases, additional verification may be required before your payment is approved. This could be due to an issue with your payment details or the need for additional security checks. If this happens, we will notify you promptly and assist you in resolving the issue.
4. Taxes and Fees
All applicable sales taxes and fees will be added to your order total at checkout. The tax rate is determined by the destination address of your order, in accordance with state and local tax laws. You will see the total tax amount before completing your purchase.
5. Currency
All payments are processed in U.S. dollars (USD). For international customers, please be aware that your payment may be subject to currency conversion fees, depending on your payment method or bank.
6. Payment Issues and Disputes
If you experience any issues with your payment, such as a declined transaction or a discrepancy with your charge, please contact our customer service team as soon as possible. We are happy to help resolve any payment-related concerns. In the case of chargebacks or disputes, we reserve the right to investigate and take appropriate actions based on the outcome.
7. Refunds and Cancellations
If you need to cancel or modify your order, please contact us as soon as possible. If the order has already been processed or shipped, we will be unable to cancel it. Please refer to our Returns & Exchanges Policy for details on how to return items for a refund.
Refunds will be issued to the original payment method. Please note that processing times for refunds may vary based on your payment provider and the method used.
8. Promotional Discounts
If you have a discount code or special offer, you can apply it at checkout. Please note that only one promotional code can be applied per order, and certain restrictions may apply based on the type of promotion. Discounts and promotions cannot be combined with other offers unless stated otherwise.